Returns & Exchanges
At Sockwell, we want you to love your purchase; if you are not completely satisfied, you can return or exchange unworn items in their original packaging within 30 days of delivery.
1
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
2
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email.
3
Package Your Socks
Place the unworn items with original tags attached into a secure shipping mailer and affix the prepaid label to the outside.
4
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy until your refund or exchange is processed.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing